Go to Customer service

You can create a backup of the content on your hosting account by heading to Websites → Manage, searching for Backups on the sidebar and clicking on it:

Once there, click on Select near Generate new backup section:

Next, click on Continue. The backup will start preparing and after some time and your new Files and Databases backups will be made. You will be able to use them to download to your device or to perform a restoration 😊


  • Depending on the number of hosted websites on your account, generating backups for them can take longer

  • You can generate a new backup once every 24 hours

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