How to create backups?
Backups can be made by accessing your Backups option under the Files section:
Once you click on it, you will be presented with all the types of backups that were made:
To make a backup simply click on Select near Generate new backup section. Once that’s done, give it some time and your new Files and Databases backups will be made!
Keep in mind that if you have a lot of websites, generating backups for them can take longer
You can generate a new backup once every 24 hours
How to download backups?
To download any of generated Files, simply specify a preferred date and click on Prepare to Download:
Give it some time and once it’s ready - click on Download all files:
A similar process applies when downloading generated Databases, choose your preferred database, date, click on Prepare to Download, wait for a little and click on Download:
Keep in mind that the bigger backup you are preparing the more time it will take to be ready
If the download button doesn't work for you, try right-clicking on it and opening it in a new tab