If you started to transfer your domain to Hostinger, the transfer process should be completed in 5-7 days. During the process, you might find different domain transfer statuses, and this article will help you understand their meaning.

To find the current domain transfer status open the Domains section and click on your domain transfer:

There you will see the current domain transfer status along with a note:

Waiting for domain provider to approve the transfer

This note means that the domain transfer started successfully, the only thing needed at the moment - is an approval of the transfer from the current domain registrar. In most cases, you don’t need to do anything, but you can contact the registrar to speed up the process.

Domain Secret Key/Authorization Code (EPP) is incorrect

This message means that the EPP was incorrect or was changed during the transfer. Contact your registrar to get the updated EPP code, provide it as a new Secret key and click Update EPP:

The transfer will proceed now.

Domain locked

Go to your current domain registrar and unlock the domain for transfer. After that check the domain status at Whois, the transfer should be complete in a few hours after you see the status is“OK” in Whois.

Pending Owner Approval or Pending Admin Approval

Check the email of the domain owner and approve the transfer. If you don’t see the email asking for approval, contact your current domain registrar.

Pending Registry Approval

In most cases, you only need to wait, but if you want to speed up the process, contact your domain registrar.

Transferring or Processing transfer

Everything is good! You only need to wait from 5 to 7 days for the transfer to be completed. If the status does not change for longer than 7 days, please contact the Customer Success team.

Error or Cancelled

Something went wrong during the transfer. Please get in touch with the Customer Success team to find the reason and solve the issue.


Congratulations, the transfer is now complete! Enjoy your Hostinger journey 😊

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