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Website Builder: How to Accept Appointments
Website Builder: How to Accept Appointments

Let your clients make appointments with the help of Hostinger Website Builder

Updated over a week ago

If you use Hostinger Website Builder and want to accept appointments, follow the instructions below 👇

Enable Appointments

In the store management area, go to Appointments and click on Enable appointments:

Enabling appointments in Hostinger Website Builder

In the section Your availability, specify your working hours by clicking on Edit. There, you can either select time slots from the dropdown or insert the time manually:

Specifying the working hours for appointments in Hostinger Website Builder

In the calendar below, you will find all the time slots booked by your customers.

The availability and time slots apply to all products and services. In other words, it's not possible to set different availability and time slots for different products or services 💡

Create an Appointment

To create a product to book:

  1. In the store management area, go to Products, and click on Add product

  2. Choose the product type: appointment

  3. (Optional) Upload product images

  4. Enter a product title — it's automatically used as the meta title of the product page

  5. (Optional) Enter a product subtitle

  6. (Optional) Add a product ribbon

  7. (Optional) Add the product description

  8. Specify the price: it can't be discretionary or set to zero; the minimum product price is 1 USD (or its equivalent in other currencies)

  9. (Optional) Specify the discount price

  10. (Optional) Assign a product to a category

  11. In the section Time and place, specify the location and duration of your event; the minimum duration is 15 minutes

  12. (Optional) In the section Appointment conditions, set the minimum notice; e.g., if you need three days (from now) to prepare for an event, a client won't be able to book the event for tomorrow

  13. In the section Your availability, double-check if your business hours are set correctly

  14. Save the product

Once you create a product, the product page is created automatically. To display products on your website, use product sections.

Time Slots

Depending on the appointment duration (the minimum duration is 15 min), available time slots are displayed in the calendar for your clients. Time slots do not overlap and are dedicated for one-time use, meaning that one time slot is dedicated to one client.

For example, if you sell 30-minute online consultations and your working hours are 9-5, the client will be able to choose from the following time slots:

  • 9:00–9:30, 9:30–10:00

  • 10:00–10:30, 10:30–11:00

  • 11:00–11:30, 11:30–12:00, etc.

An example of available time slots for appointments

Time Zones

Your specified working hours are set based on the timezone of your device. When it comes to your clients, available time slots are displayed based on their time zones.

So, for example, if you're located in London and have a free time slot on Feb 1, 10 AM (UTC), your potential client from Chicago will see it available on Feb 1, 4 AM (UTC-6).

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