If you have a website hosted on a different platform and you wish to migrate it to Hostinger, we are happy to do it for you.
Before starting the migration process, take note of the following:
Migrate your website to Hostinger first and only point your domain after the migration is completed. This way, your original website stays online until the migration is finished, which can take a couple of days.
You will need to manually migrate your email service. For instructions, refer to this tutorial: How to migrate email services to Hostinger Email.
The migration process includes website files and databases. It does not include cron jobs, DNS records, custom SSL configuration, and FTP accounts.
Step 1 – Requirements
You are eligible for a free website migration if your site is:
Currently hosted with another hosting provider other than Hostinger.
Built with an open-source CMS, such as WordPress.org or Joomla.
Websites created with custom builders like Blogger, Canva, Google Sites, Shopify, Squarespace, and others, cannot be migrated using this method. You will need to re-create your website – Hostinger Website Builder is an excellent tool for this task.
We also recommend the following:
Disable two-factor authentication and anti-bot verification on your current hosting account and website admin page.
Ensure there is enough free disk space in your current hosting to create a backup.
If your website meets these conditions, proceed to the next step. Otherwise, if it is already hosted at Hostinger, refer to the information below regarding internal migrations.
Internal migration
Transferring websites between Hostinger accounts or hosting plans does not qualify for free migration. You must perform these migrations manually.
Here are some helpful guides to assist you with the process:
How to move a website to a different Hostinger account:
How to move a website to a different Hostinger account:
How to move a website to a different hosting plan within the same Hostinger account:
How to move a website to a different hosting plan within the same Hostinger account:
Step 2 — Preparation
After validating that your website meets the requirements, make sure you have an active hosting plan with at least one domain added.
If you haven’t set up your hosting plan yet, you can request website migration as part of the setup process.
Step 3 — Initiate the migration request
Use either of the following methods to reach the migration form:
Open the Websites section and click Add Website → Migrate Website:
Click Home → click the drop-down under the Websites section and click Migrations:
How many websites can be migrated?
How many websites can be migrated?
The number of websites you can migrate depends on your hosting plan's capacity. Generally, you can migrate as many as your storage and hosting resources allow.
If you plan to migrate multiple websites, for example, a domain and subdomains, submit a separate migration request for each one.
You can submit up to five active requests at a time. Once you have fewer than 5 requests in the queue, you can submit more.
Step 4 – Submit the request
Learn more about the migration process for each type of website:
Migrate an offline website
Migrate an offline website
If your site is offline or you have a backup, you can easily upload your website files and database using the 'Upload Backup Files' option.
After uploading your website backup, you'll be redirected to a summary page to review the migration details before final submission. Once the migration request is submitted, our expert migration team will handle the transfer for you, ensuring a smooth and hassle-free website migration.
NOTES:
Currently, the 'Upload Backup Files' option does not allow selecting a destination website. Instead, the backup is migrated to an automatically generated temporary subdomain. Once the migration is complete, you can easily connect it to your preferred domain.
Migrate an online website
Migrate an online website
If your website is online and you have the login credentials, simply select the "Use Login Details" option to securely migrate your site with ease.
Migrate a WordPress website
Migrate a WordPress website
If your WordPress website is a self-hosted, single-site installation and it's currently online, follow these steps:
Enter your source domain name and you will be redirected to a page where you can fill in your WordPress login details. Please confirm that you won't change your domain's DNS settings until the transfer is complete.
Review the migration summary to ensure everything is correct, and click Submit request.
NOTES
If your website is hosted at WordPress.com instead of self-hosted, follow this tutorial: Moving from WordPress.com to WordPress.org
For WordPress multisite installations, refer here: Is WordPress multisite supported at Hostinger?
Migrate a cPanel/WHM website
Migrate a cPanel/WHM website
If your current hosting is on cPanel, enter your domain name, click Next, and choose the cPanel and WHM option:
Enter the login URL and the admin credentials.
Review the migration summary to ensure everything is correct, and click Submit request.
Email migration is not supported. To manually import emails, follow this guide: How to migrate email services to Hostinger Email 💡
Migrate another type of website
Migrate another type of website
If your website is neither WordPress nor cPanel-based, enter your domain name, click Next, and choose the Other control panel option.
Verify that your current hosting has a backup feature and enough free space to create a backup.
Enter the login URL to your current hosting provider's platform and the access credentials.
Provide any additional information on the notes field.
After you submit a website migration request, you can check the status right away. If everything is set, the migration should be done within 24 hours ⚡️
NOTE:
For WordPress, cPanel and WHM, and Other control panel options, a temporary subdomain is preselected by default, but you can change it during onboarding. Simply click "Change" and enter a domain you own or plan to purchase.
Important: If the domain is already added to your hosting, it will be overwritten by the migrated website. This action cannot be undone ❗
Step 5 – Point a domain to Hostinger
When the migration is completed, you will receive an email notification. To verify that everything is working properly, use the SkipDNS tool and the IP address of your hosting plan.
Remember to point your domain to Hostinger servers only after the migration is complete to prevent prolonged interruptions 💡
Now that you have confirmed that your website is fully migrated, point your domain to Hostinger and enjoy an optimized hosting experience with Hostinger! 🚀